Terms & Conditions

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Terms & Conditions — AALTS (Fylde Airport Transfers)
Last updated: 18 June 2026

1. About Us
AALTS (Fylde Airport Transfers)  
Shackleton Road, Freckleton, PR4 1JR  
Email: bookings@aalts.co.uk  
Phone/WhatsApp: 07384 043838  
Facebook: AALTS (Fylde Airport Transfers)

These Terms & Conditions apply to all bookings made with AALTS.

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2. Making a Booking
You can book through:

- Website booking form  
- WhatsApp  
- Phone call  
- Facebook messages  

A booking is confirmed only when you receive a confirmation message from us.

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3. Prices & Payments
- Prices are agreed at the time of booking.  
- Extra charges may apply for:
 - Additional stops  
 - Waiting time  
 - Last‑minute changes  
- Payment can be made in cash or other agreed methods.

If you need a receipt, please request it at the time of booking.

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4. Cancellations & Changes

Customer Cancellations
- Free cancellation up to 24 hours before pickup.  
- Less than 24 hours may be charged at full fare.

Changes
Any change to pickup time, address, or passenger count must be confirmed by us.

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5. Delays & Waiting Time
- We monitor flights where possible.  
- If your flight is delayed, we will adjust pickup time.  
- Waiting time may apply if:
 - You are late to the pickup point  
 - You request extra waiting time  

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6. Vehicle & Driver
- All vehicles are fully insured and maintained.  
- Drivers are licensed and follow local regulations.  
- We may refuse service if a passenger behaves in an unsafe or abusive way.

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7. Luggage
- You are responsible for ensuring your luggage fits safely in the vehicle.  
- We are not responsible for lost or damaged luggage unless caused by our negligence.

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8. Safety Rules
Passengers must:

- Wear seatbelts  
- Follow driver instructions  
- Ensure children use proper car seats (provided by you unless agreed otherwise)

We may refuse travel if safety rules are not followed.

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9. Liability
AALTS is not responsible for:

- Missed flights due to incorrect information provided by the customer  
- Delays caused by traffic, weather, or events outside our control  
- Items left in the vehicle  

Our liability is limited to the cost of the journey booked.

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10. Customer Responsibilities
You agree to:

- Provide accurate booking details  
- Be ready at the agreed pickup time  
- Treat the driver and vehicle with respect  

Damage caused by passengers may result in cleaning or repair charges.

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11. Data Protection
We follow GDPR rules.  
Your data is handled according to our Privacy Policy.

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12. Marketing & Media
We may create TikTok, Facebook, or Google Ads content showing our vehicles or routes.  
We never show passengers without consent.

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13. Affiliate Links (Awin Programme)
Some pages or blog posts on our website may contain Awin affiliate links.

This means:

- If you click a link and make a purchase  
- We may earn a small commission  
- At no extra cost to you

We only recommend products we believe may be useful for travellers.

Learn more: Affiliate disclosure

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14. Complaints
If you have a complaint, contact us at:  
bookings@aalts.co.uk

We aim to respond within 48 hours.

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15. Changes to These Terms
We may update these Terms & Conditions at any time.  
The latest version will always be available on our website.

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If you want, I can also create:

- Refund Policy  
- Cookie Policy  
- Booking Confirmation Message